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Caliber Match Reviews - Is This National Matchmaker Legit?

Caliber Match website homepage

Caliber Match claims to be the best of both worlds: The personal touch of a boutique matchmaking service combined with the reach of a national one. But does the reality live up to the promise? The Caliber Match reviews you're about to read will help you answer that question!

Our team of matchmaking experts has reviewed well over 200 services, diving deep into their processes, cost, success rates, and customer experiences. Our industry experience dates back to 2009, and our reviews are built on our comprehensive research and keen understanding of the matchmaking landscape.

This Caliber Match review will help you determine if their approach is the best fit for you. From cost to contract details to real customer reviews, find out if this national matchmaking service is worth consideration!

The Backstory: Caliber Match Inc.

emily hellman caliber match

Caliber Match was founded in 2010 by Emily Hellman, a former fitness competitor and model.

After struggling with “all of the frogs” she found while online dating, she decided to combine her psychology degree, coaching skills, and knack for reading people into a matchmaking career.

Based in Scottsdale, AZ, her dating service works with a network of affiliated matchmaking companies through websites such as and

They also have a scouting program which allows Caliber Match to work with clients anywhere in the US. According to the company, scouts are people who are “heavily networked” and want to make some extra money on the side.

They could be real estate agents, students, lawyers, or people in the service industry that have been trained to approach potential matches in your area. If there aren’t any scouts near you, Caliber Match will hire and train them.

The scouts find potential matches and do an initial screening for compatibility. If it seems like a good fit with your specified criteria, the scout will forward the contact information to the matchmaker. The matchmaker will then interview the prospective match.

Provided they pass the screening process, you’ll then have an opportunity to approve or decline the match, or ask for more information.

How Much Does Caliber Match Cost?

caliber match free membership

Potential clients have two membership options:

  1. Join the database for free, and be matched with paying clients. However, no active search will be conducted on your behalf.
  2. Join as a Premier Client and work with a matchmaker in your area.

Premier clients can purchase 6 months worth of professional matchmaking services starting around $5,000, or a year-long membership starting around $15,000.

As Hellman claims on her website, they don’t take a ‘one-size-fits-all’ approach to “proposals, packages, and prices.” Instead, cost differs from client to client, based on factors like your budget, the complexity of your search criteria, etc.

Caliber Match does not accept payment via credit card. Instead, you’ll need to pay the full membership fee up front by cash, check, or bank transfer.

That’s no problem if you’re happy with the results. But it’s worth keeping in mind that those payment methods offer no buyer protection, and Caliber Match has a no refund policy once you've signed a contract.

You are able to put your membership on hold as needed. For instance if you travel or want to go on a few dates with a particular match to see where it leads.

The Matchmaking Process & What To Expect

Membership starts with a phone consultation. Prospective clients can call Caliber Match directly, or fill out a short contact form online:

Caliber Match contact form

During the call, you’ll go over your relationship goals and describe your ideal partner to your matchmaker. Then, if you decide the service is a good fit, you’ll sign the contract.

However, your search does not begin right away.

Caliber Match's Prep Period

Instead, the first month of your service is considered a “Prep Period.” So you won’t be matched with anyone until your second month.

As Caliber Match explained in a public response to a BBB complaint, the Prep Period lasts 3-4 weeks and the active search process does not start until it is complete:

BBB response from Caliber Match explaining the Prep Period

After the first month, they aim to deliver 1 match per month. But they'll present as many eligible matches as they find, so you could receive more than that.

You’ll be matched with other paying clients, eligible singles who joined the database for free, or singles that your matchmaker recruits via their network of scouts.

Once a potential match is identified, you’ll be given a description and a photo. Caliber Match has a “Mutual Match” philosophy, meaning both halves of a match must approve before an introduction is made.

If it’s a “yes” on both sides, Caliber Match arranges the date. After you’ve met the match, you’ll have the opportunity to provide feedback. Adjustments to your search criteria can be made as needed.

In addition to matchmaking services, Caliber Match offers relationship and dating coaching. They also offer “Personal Discovery” sessions. It's a 1-hour consultation with a professional matchmaker either in person, by telephone or via Skype.

You can discuss issues such as problems with your current dating situation, past relationship problems, and new approaches you can take to meeting people.

This coaching is available to anyone, even if you’re not a paying client. If you decide you want matchmaking services in addition to the coaching, the cost of the sessions is deducted from your membership fee.

Caliber Match Reviews: What Former Clients Have To Say

On Trustpilot, Caliber Match has a 2.7-star rating, with a handful of reviews split between 5 and 1 star.

2.7-star rating for Caliber Match on Trustpilot

Of the clients who reported a positive experience, this one shared that he found the "love of his life" through the service:

5-star Trustpilot review for Caliber Match

And this client enjoyed meeting matches whilst traveling for his job:

5-star Caliber Match Trustpilot review

These clients, who also left negative reviews on other local platforms, were frustrated with the lack of communication they experienced:

1-star Trustpilot review for Caliber Match
1-star Trustpilot review for Caliber Match

This matchmaking service has an B+ rating with the BBB, with 11 complaints lodged against it. Caliber Match has over 20 reviews, resulting in a 4.07 star rating.

Caliber Match BBB listing with a 4.07 star rating

In his Caliber Match review, this former client shared that he might have found the one via the service:

5-star Caliber Match review on BBB

And this client was happy with the national search the company was able to provide:

5-star BBB review for Caliber Match

And this client was happy with the overall quality of her matches, agreeing to meet 2 of the 4 she was sent:

Caliber Match 5-star BBB review

On the other end of the spectrum, some former clients said they never met anyone through the service in their Caliber Match reviews:

1-star BBB review for Caliber Match
1-star Caliber Match review
1-star Caliber Match BBB review

There are over 10 complaints filed with the BBB citing lack of matches and poor communication.

On Yelp, Caliber Match has a much lower rating: 1.2 stars. It's based on 15+ reviews:

Caliber Match 1.2-star Yelp rating

The 5-star review was from a client who had been out on several dates since signing up with the service:

1-star Caliber Match Yelp review

All the other Recommended Reviews gave the service 1 star. This former client, like many of the reviewers, mentioned a perceived lack of communication:

1-star Caliber Match Yelp review

And others shared they felt like they had wasted their money:

1-star Yelp review for Caliber Match

On Google, Caliber Match has a 1.6-star rating based on 10+ reviews.

1.6-star rating for Caliber Match on Google

As on Yelp, former clients like this one felt they experienced a lack of communication and were unhappy with the service:

1-star Google review for Caliber Match

There were a handful of 5-star Caliber Match reviews on Google, like this one from a client who said he ended up being happy with the service:

5-star Google review for Caliber Match

And this client appreciated that she had the opportunity to meet matches who were far away, as she traveled for work:

5-star Caliber Match google review

Online reviews should be taken with a grain of salt. And also keep in mind that Caliber Match works with a network of matchmakers across the US, so your experience will depend on the particular matchmaker you’re working with.

Why Wait To Meet Your Matches?

Once you’ve signed the contract and paid the membership fee, Caliber Match uses the first month to train, and if needed, hire recruiters in your area. After the 3-4 week “prep period,” you’ll hopefully get at least one match per month.

That pace may suit your needs, especially if you’re not in a particular hurry to meet someone special.

But why wait an entire month for them to get their scouts up to speed when a matchmaking service like VIDA Select can start scheduling dates with eligible local singles almost immediately?

With VIDA, you’re not locked into a contract, so you only pay for each month you want service.

And you’re not limited to just one date a month! In fact, you set the pace.

Whether you want a couple dates every week, or just 2 or 3 high-quality dates every month, our team of matchmakers can help make it happen.

Ready to meet your perfect partner? Go here to get started!

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Why Choose VIDA Select?

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Since 2009, thousands of clients have discovered true love thanks to VIDA Select’s fresh, modern approach to matchmaking – which has finally thrown blind dates and long-term contracts out the window. This isn't your grandmother’s matchmaking!

Instead of working with a single matchmaker using a small rolodex of potential partners, VIDA Select’s matchmaking team taps into the world’s largest database of available singles. We’ll quickly identify the matches who check all of your boxes so you can finally experience true chemistry. Are you ready to become our next success story? Schedule your complimentary consultation now by clicking the button below!

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