Divine Intervention Reviews [Best Vancouver Matchmaker?]

Considering whether Susan Semeniw is the right Vancouver-based matchmaker for you? It’s smart to research Divine Intervention Matchmaking before deciding.

Our team of experts has made that easier with this in-depth Divine Intervention review.

Key Takeaways

• Divine Intervention has multiple client reviews on Google, Yelp, and the Better Business Bureau. 
• The agency offers matchmaking and date coaching services across Vancouver, all of BC, Calgary, Edmonton and Toronto, working with single men and women aged 25–75+, including executives, entrepreneurs, professionals and creatives. Potential clients from other locations may be considered on a case-by-case basis.
• Packages typically range from $3,500 – $50,000+. 
• Founder Susan Semeniw’s matchmaking philosophy emphasizes face-to-face chemistry over rigid checklists. She encourages clients to look beyond superficial preferences and remain open-minded and flexible in their dating criteria.
• As a client, you may be matched with other paying clients, singles from Divine Intervention’s internal database, scouted candidates in your city, or matches found through partnerships with other matchmaking networks and collaborators.

With over 14 years of first-hand industry experience, our team knows what customers value most in a matchmaking service. From boutique agencies to international firms, we’ve reviewed 200+ matchmakers.

Below, we’ll look at Divine Intervention’s matchmaking process, cost, real client reviews, and more—everything you need to make an informed decision.

After an extensive corporate career in sales and marketing and a fulfilling journey into motherhood, Susan Semeniw decided she was ready for a new chapter.

As she explained in an interview with Global Love Report, she asked friends what they saw as her strengths:

“Dealing with people, networking and giving sound advice continuously came up. I started doing research in the areas of both recruiting and dating/matchmaking. It took my brain a while to transition and embrace this as a full-time legitimate career.”

Semeniw ultimately launched her matchmaking service, Divine Intervention, in 2006.

The agency is based in Vancouver and serves singles in Calgary, Edmonton, and Toronto as well.

Divine Intervention specializes in working with single professionals—executives, entrepreneurs, artists, high-net-worth individuals—typically between 25 - 75+. Over time, Semeniw has also broadened her services to welcome select clients from the LGBTQ+ community.

This Vancouver matchmaker says the “reward of changing someone’s life for the better” is what motivates her.

Semeniw’s matchmaking philosophy is rooted in:

• Direct feedback
• Honesty
• Transparency
• Reality

She works to improve clients’ dating skills by providing insight into:

• The realities of today’s dating landscape
• Personal presentation and image
• Dating etiquette
• Body language and communication

While she’s devoted to helping clients find the right match, she is also realistic about the fact that the process often requires patience, flexibility, and time. As she shared in an interview with Monte Cristo Magazine:

"Matchmakers can’t invent humans." 

She believes each client must play an active role in their own romantic success, explaining: 

"I set them on the right track, but they have to put in the work to get their desired result."

To expand the pool of eligible singles, Semeniw and the Divine Intervention team collaborate with other matchmakers and well-networked individuals.

In an interview with Global Love Report, she said these partnerships provide access to more pre-qualified singles—a key advantage in offline matchmaking:

“In order to compete more effectively, collaboration gives us access overall to more pre-qualified singles and this is needed to give our offline industry more critical mass.”

The Divine Intervention matchmaking process begins with a discovery call, followed by completion of a confidential profile. If both sides feel it’s a good fit, you’ll then meet one-on-one with a matchmaker.

Throughout these early steps, you’ll learn about:

• How their matchmaking process works
• The services and packages they offer (matchmaking, date coaching, etc.)
• Their perspective on the modern dating landscape

The goal of this phase is to understand your personality, expectations, past patterns, and the type of partner you’re seeking. Semeniw emphasizes working closely with clients so rigid requirements don’t become roadblocks.

As she puts it, 

“People often come in thinking they can custom order a person. That’s not how love works. It’s very important to educate and manage client expectations." 

She encourages clients to get to know potential partners on a deeper level, rather than making decisions solely based on a photo or first impression. In an interview with Dating News, she explained:

"Even with so many options out there, you need to connect in person. Chemistry happens face to face and often the package you thought you were looking for is not who you fall in love with. Humans are energy. We need to look beyond the photo and superficiality.”

In an interview with Monte Cristo, Semeniw also highlighted the importance of flexibility. She promotes self-reflection and feels a good matchmaker is willing to challenge your criteria:

“A good matchmaker isn’t afraid to challenge you on what you're looking for.”

And as she told Distinctive Women Magazine, matchmaking isn’t just about instinct, discretion and networking. It hinges on one foundational factor:

"If people aren't relationship-ready, then nothing else matters." 

Divine Intervention customizes its service packages based on each client’s needs and criteria. If you decide to hire Semeniw as your personal matchmaker, you’ll sign a contract and remit payment (more on cost below).

You may be matched with:

• Other paying clients
• Singles from Divine Intervention’s internal database
• Candidates discovered through local scouting
• Prospects referred via a partner matchmaker’s network

The agency places a strong emphasis on confidentiality. The team typically arranges and sets up first dates, and personal details such as last names and specific job titles are kept private.

Depending on your package, you may also work with some of the agency’s relationship partners, including:

• Image consultants
• Personal trainers
• Therapists
• Astrologers

In addition to matchmaking, Divine Intervention offers relationship counselling and group coaching, creating a more holistic support system for clients.

Divine Intervention’s matchmaking packages typically range from $5,500 – $50,000+.

Contract length varies depending on the level of service:

• Roughly 6 weeks to 5 months for a date coaching package
• Approximately 6 months to 1 year for a matchmaking search

Wondering how that compares to other Vancouver and Calgary matchmakers? Here are two other price points for context:

• Enamour – Offers elite matchmaking using an invitation-only database, recruiting technology and a network of scouts. Matchmaking packages start around $20,000 for 6 months of service.
• VIDA Select – Offers elite matchmaking to Calgary and Vancouver singles. VIDA’s modern approach allows the team to leverage the largest source of eligible singles there is. Clients follow a “pay as you go” model with month-to-month packages that don't require a long-term contract. Monthly service starts at $1,595. There is also a "90-Day Match Guarantee" package that includes at least 5 highly curated matches for $5,750. Results guaranteed, or your search continues at no additional cost.

Divine Intervention sits at the more boutique, high-end end of the market, with personalized matchmaking and coaching tailored to professional, relationship-ready singles in Vancouver, Calgary, Edmonton, Toronto and beyond.

Next, let’s take a look at what clients had to say about their matchmaking experience!

Divine Intervention has a 4.7 rating on its Google business page with almost all 5-star reviews.

This individual was matched with a client, and mentioned that Semeniw had a relaxed and deliberate approach:

This client reported a positive experience with the Vancouver matchmaking service:

She also has positive reviews from fellow matchmakers Krystal Walter and Rachel Russo:

The single 1-star reviewer wasn't happy with some aspects of his experience:

Divine Intervention does have a Yelp entry, however, there aren’t any reviews that meet Yelp’s review criteria listed there yet. 

Yelp currently shows 2 reviews in its “not recommended” section (reviews that don’t yet meet Yelp’s internal criteria), including a 2-star review about match compatibility, and a 5-star review praising Semeniw’s direct approach.

Reading about former client experiences in matchmaking service reviews can help you formulate insightful questions to ask during your initial consultation.

Want some more insider’s advice on how to get the most out of your consultation call, and help ensure you’re hiring the best service for you?

Check out our expert guide to hiring a matchmaking service next!

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