Caliber Match Reviews - Is This National Matchmaker Legit?

Caliber Match has mixed reviews across platforms with 2.7 stars on Trustpilot, 1.2 stars on Yelp, and 1.6 stars on Google. Founded by Emily Hellman in 2010, the Scottsdale-based service costs $5,000-$15,000+ with no refunds and requires full prepayment by cash, check, or bank transfer. Clients experience a mandatory 3-4 week prep period before matching begins, typically receiving one introduction per month thereafter.

Key Takeaways:

• Mixed platform ratings: Caliber Match reviews are mixed across platforms: Trustpilot (2.7 stars), Yelp (1.2 stars), and Google (1.6 stars), with some complaints about lack of communication and low match frequency.
• BBB rating: B+ rating with 11 complaints, mostly regarding lack of matches and communication issues.
• Cost: Caliber Match charges $5,000–$15,000+ for professional matchmaking, but offers no refunds and requires full prepayment up-font - no credit card protection available. Free database membership is available but passive, offering no active search; only Premier Clients get assigned matchmakers and custom scouting.
• Matching process: Expect a mandatory 3–4 week “Prep Period” before matching begins; clients typically receive just one introduction per month, though multiple matches may be presented if available.
• Dating pool: Matches are sourced from a national network of scouts and affiliated dating sites. 

Pricing Options:

• 6-month membership: Starting around $5,000
• 12-month membership: Starting around $15,000+
• Free database inclusion: Available but passive membership only

Payment Requirements:

• No credit card payments accepted
• Full prepayment required via cash, check, or bank transfer
• No refund policy once contract is signed

As Hellman claims on her website, they don’t take a ‘one-size-fits-all’ approach to “proposals, packages, and prices.” Instead, cost differs from client to client, based on factors like your budget, the complexity of your search criteria, etc.

You are able to put your membership on hold as needed. For instance if you travel or want to go on a few dates with a particular match to see where it leads.

Trustpilot Reviews (3.5 stars from 5 reviews): Positive experiences include a client who found the experience "exceptional" and one who appreciated having matches while he was traveling. Negative reviews cite lack of communication and poor service delivery.

Yelp Reviews (1.4 stars from 20 reviews): Only one 5-star review from a satisfied client who went on several dates. All other recommended reviews gave 1 star, with complaints about communication issues and feeling money was wasted.

Google Reviews (1.4 stars from 18 reviews): Similar pattern with few positive experiences praising long-distance matching capabilities, while negative reviews focus on communication problems and service dissatisfaction.

Better Business Bureau: B+ rating with 11 complaints filed, primarily citing lack of matches and poor communication. Some positive reviews mention successful relationships and quality matches.

Now, let's take a look at what to expect if you sign up.

Initial Steps:

1. Phone consultation to discuss goals and ideal partner criteria
2. Contract signing and full payment
3. Mandatory 3-4 week "Prep Period" before matching begins

Matching Process:

• One introduction per month typical (more if available)
• Matches sourced from paying clients, free database members, and scout network
• "Mutual Match" philosophy requires both parties to approve before introduction
• Date arrangement handled by Caliber Match

Caliber Match's Prep Period

The first month of your service is considered a “Prep Period.” So you won’t be matched with anyone until your second month.

As Caliber Match explained in a public response to a BBB complaint, the Prep Period lasts 3-4 weeks and the active search process does not start until it is complete:

Caliber Match was founded in 2010 by Emily Hellman, a former fitness competitor and model.

After struggling with “all of the frogs” she found while online dating, she decided to combine her psychology degree, coaching skills, and knack for reading people into a matchmaking career.

Based in Scottsdale, AZ, her dating service works with a network of affiliated matchmaking companies through websites such as LasVegasSingles.com and SeattleSingles.com.